Service Lists define which services are supported by the program, and much more..
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Service Lists Overview
A service list is a list of specific services that are funded under the Support at Home program. This highly anticipated list will define all of the services that are funded through the program and, importantly, identify each service’s associated rate / price cap (maximum chargeable amount).
The service list may include information such as
the name of the service
the purpose or use case for the service
a unique code to identify the service at claim time
a price cap or maximum chargeable rate for the service
a unit of measure (may be - each, hour, day, week (to be confirmed)), and
the service’s features; may include behaviors or rules for specific services such as whether or not this service is allowed to invoke a cancellation fee.
Examples of a service from the list
Provide a general summary of the services you provide, highlighting key features and benefits for potential clients.
Service type
Each category has one or many service types
Services
Each service type then has one or more services beneath, in this hierarchal / top down structure
Participant Contribution Category
At this highest level for ongoing supports there are three categories
In Scope
This section provides guidance on how this service should be applied and what it is for
Out of Scope
This section provides insights into where this service should not be applied and what it is NOT for